Your Privacy Is Our Responsibility

1 Introduction

gg66 is a trusted online betting and casino platform committed to providing safe and transparent services for users in Bangladesh. We believe that the protection of your personal information is a fundamental right, and we treat that right with the utmost importance.

This privacy policy ("Policy") describes how gg66 collects your personal information, the purposes for which it is used, who it may be shared with, and the measures we take to protect your data. This policy applies to the gg66 website (gg66.mom), mobile application, and all associated digital platforms.

2 What Information We Collect

To provide services on the gg66 platform, we may collect the following types of information:

2.1 Information You Provide Directly

When you register on our site or use our services, the information you provide directly includes:

• Full name and date of birth (for age verification)
• Valid email address and mobile number
• Residential address
• National ID or passport number (for identity verification)
• Financial transaction details — such as the last four digits of your bKash, Nagad, or Rocket account, and bank account details
• Your communication preferences and language preference

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically through technical means:

• IP address and device type
• Browser information and operating system
• Date and time of site entry and exit
• A log of which pages you visited
• Cookie and local storage data (detailed below)
• Gaming activity and betting history

3 Purpose of Data Use

gg66 uses your personal information only for specific and legitimate purposes. We process your information for the following reasons:

• Account Management: To create, verify, and maintain your account.
• Payment Processing: To securely process deposit and withdrawal requests (bKash, Nagad, Rocket, and bank transfer).
• Identity & Age Verification: To confirm that you are 21 years of age or older.
• Fraud Prevention: To prevent unauthorized access and financial fraud.
• Customer Support: To assist you with your questions and issues.
• Platform Improvement: To analyze user experience and improve service quality.
• Responsible Gaming: To detect unusual gaming behavior and provide assistance where needed.
• Legal Compliance: To meet applicable legal obligations.

4 Data Storage & Security

gg66 treats the protection of your personal information as its highest priority. We use industry-standard technical and organizational measures:

4.1 Technical Security

• All data is transmitted using SSL/TLS encryption protocols.
• Stored data is protected with advanced encryption algorithms.
• Firewalls and intrusion detection systems remain active at all times.
• Regular security audits are conducted.
• Passwords are stored in encrypted form — no staff member can view them in readable form.

4.2 Organizational Security

• Only authorized staff can access data, and only to the extent required.
• All staff take a confidentiality pledge and receive regular training.
• Data access logs are recorded and audited.

5 Data Sharing & Disclosure

gg66 never sells your personal information to third parties. However, information may be shared in specific circumstances:

5.1 With Service Providers

Limited information necessary for operations may be shared with third parties that support the running of our platform — such as payment processors and IT service providers. These organizations operate under strict confidentiality agreements.

5.2 Legal Obligations

Information may be disclosed to comply with a valid order or directive from a competent court or government authority. In such cases, we will only provide information within the limits permitted by law.

5.3 Fraud & Crime Prevention

Information necessary to prevent money laundering, fraud, or other financial crimes may be shared with relevant authorities.

6 Cookie Policy

The gg66 website uses cookies and similar technologies. Cookies are small data files stored in your browser.

• Essential Cookies: For the basic functionality of the site — maintaining login sessions and security.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze site usage and support improvements.

You can disable cookies from your browser settings, though this may limit some site functionality. Your consent for cookie use will be requested on your first visit to the site.

7 Data Retention Period

gg66 retains your personal information for as long as necessary or as required by legal obligations. Retention periods may vary depending on the type of information:

• Account information: At least 5 years after account closure (for financial audit purposes).
• Transaction history: As required by the applicable law.
• Customer support communications: 1 year after the matter is resolved.
• Log files and technical data: Generally 90 days.

8 Your Rights

As a user of the gg66 platform, you have the following rights:

• Right to Access: The right to know what information we hold about you and to receive a copy.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data in certain circumstances (though this may not be possible where legal obligations apply).
• Right to Restrict Processing: The right to request that processing of your data be limited in certain circumstances.
• Right to Object: The right to object to the use of your data for marketing or profiling purposes.
• Right to Data Portability: The right to receive a copy of your data in a structured, commonly used format.

To exercise any of these rights, send an email to [email protected] or contact us via live chat.

9 Protection of Minors

gg66 services are intended only for individuals aged 21 and above. We do not knowingly collect any personal information from minors. Age is verified at the time of account registration. If we become aware that we hold information relating to a minor, we will immediately close that account and delete the associated data.

A note to parents: If you believe your minor child has registered on our platform, please contact us immediately.

10 International Data Transfers

For operational reasons, your data may be stored or processed on servers located outside Bangladesh. Whenever this occurs, we ensure that the relevant organization maintains adequate data protection standards and that your information remains protected in accordance with this policy.

11 Third-Party Links & Services

Our platform may have connections to game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft) or payment gateways. These third parties have their own privacy policies and may collect information independently. We are not responsible for the privacy practices of these third parties.

12 Changes to This Policy

gg66 reserves the right to update or amend this privacy policy at any time. For significant changes, we will post a notice on the site and, where applicable, notify you by email. Your continued use of the platform after updated policy is published will be considered as your acceptance of the changes.

The date of the most recent change will be noted at the top of this page. Previous versions are available upon request.

13 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us in the following ways: